Trust & safety

Transportoj is designed to make Kosovo ↔ Switzerland transport more transparent than WhatsApp chains and informal referrals.

Manual verification

We review company documents, vehicles, and identity before any company can appear on the platform.

Reviews after delivery

Customers can review a company only after a completed delivery, so ratings reflect real transports.

Prohibited items policy

Some items cannot be transported through Transportoj. The full list is published and updated regularly.

Customs responsibility

Customs, duties, and declarations remain the customer's and transport company's responsibility across the Kosovo–Switzerland border.

Transport responsibility

Transportoj facilitates discovery, quotes, and tracking. The transport company is legally responsible for the goods it accepts.

Disputes and reports during beta

During the closed beta, the Transportoj team reviews reports manually and works with both parties to resolve issues.